Sally Helgesen

Author, Keynote Speaker, Leadership Consultant- sally AT sallyhelgesen.com

Women and the Art of Self-Marketing

For many women, self-marketing can be a challenge. This is because women often underplay the value of what they bring to the table—their skills, their insights, their achievements, their capacity to lead. This kind of modesty has often held women back in organizations, but the need to use social media professionally makes it overcoming a reluctance to self-market more important.
I first got a picture of how this reluctance created problems when I worked on a study of women partners in professional service firms, such as law, accounting, investment banking and consulting. When I asked the women partners about the strengths of younger women in their firms, most of them said that the younger women did outstanding work: meticulous, dependable, A-plus” were typical descriptions.
When I asked the women partners what the younger women were worst at, their responses were also consistent: “They are worst at letting people know about the quality of the work they do.’
I tested this out on the younger women to see if it resonated for them. Most agreed that it did. “I’m just not comfortable blowing my own horn” was a typical response. Though I see evidence that this is improving in my work with women in organizations, I still routinely hear women describe themselves as poor self promoters.
I’ve been pretty good at helping clients address this roadblock because I too have a voice in my head which suggests that promoting myself is somehow unbecoming. A part of me is always hoping that other people will recognize my contributions without my having to do the work of drawing their notice.
It would be nice if the world worked this way, but it rarely does. If we want to be recognized in an increasingly crowded and hectic environment, we have to take responsibility for making it happen.
This has always been true in organizations, but now it’s also true in a much bigger arena—the expanded professional space that social media provides. Social media offers every one of us a forum for letting the world know what we have to offer, a means for building a public professional profile based on our actual achievements and blasting it out to the world.
Empty bragging of course gets notoriously punished in the social media space, sometimes in withering comments and sometimes by generating a lot of “hide this post” clicks. But digital hot-dogging is not the same as reality-based representation of real achievements, skills and legitimate honors.
They key is finding the midpoint between overly modest self-effacement and tiresome and relentless self-congratulation. It’s a tough sweet spot to find but we can do so if we make a clear distinction between self-marketing and self-promotion.
My friend Marshall Goldsmith, the famous coach, talks a lot about self-marketing. He points out that if you had a product you thought was terrific, you’d want people to know about it because you’d figure that knowing about it would be of benefit to them. If Frontline Plus got rid of your dog’s ticks you wouldn’t be shy about sharing the news—you’d want people to have the information so they could do what’s right for their dogs.
And if you were the manufacturer of Frontline Plus, you wouldn’t just hope people found out about it on their own, you’d want to help them do so. You’d need to be accurate and avoid ridiculous claims—and you’d need to avoid bombarding people with unwanted solicitations and information. But you’d want to make sure people got the message.
The same principal applies to what we are genuinely good at in our professional lives. Giving people accurate information is a kind of service. Sharing what we have to offer with the world in an honest and straightforward way that keeps it real is both a responsibility and a good thing. It’s not just blowing our own horn, it’s adding to the sum of the world’s information. As Ina Garten would say, what’s not to like?

Filed under: Uncategorized

Seeding Egypt’s Rise

John Kuo has written about the links between the 60′s counterculture and the entrepreneurial/tech boom that started in the 80s. Now this morning he writes in the Daily Beast about how Egypt’s homegrown and peaceful revolt may jump start a wave of entrepreneurialism in the Middle East http://tiny.cc/e82zm.
This reminded me of 1997, when I was lucky to spend a month in Cairo evaluating a number of UNDP projects in the region. My favorite was a non-profit called RITSEC (Regional Information Technology and Software Engineering Center) that focused on building tech skills and providing email access to young Egyptians, and creating a regional database of documents in Arabic. I remember sitting in the beautiful old crumbling palace where the group was house, amid palm trees and orange blossoms on Zamalek, and listening to the director describe how one day the internet– still in dial-up phase in the US– might provide a way for young people in the Middle East to feel more powerful and connected. When I feel besieged by tech overload, I like to think of this. Kuo’s piece this morning filled me with joy.

Filed under: Uncategorized, Workplace and Business Trends, ,

Are Women Good at Supporting Other Women?

This morning I got a tweet from Kathy Caprino, who is attending @85broads event. She noted that the topic for the day was that old warhorse “Why aren’t women better at supporting other women?

I would like to share with everyone what I wrote on this subject in 2005, because clearly it is still relevant.

Here follows:

Are Women Bad at Supporting Other Women?

Sally Helgesen

Chatham, NY, May 16, 2005.

I just returned from a trip to New Orleans, where I had a blast addressing 900 members of the Junior League, mostly officers and incoming or outgoing presidents.  It was a great group, and I am convinced of the truth of the League’s self-description–– that it is indeed a leadership training organization for women.

In addition to giving a keynote, I met with the board one afternoon for one of those pick-your-brain session at which I learn as much as the people I’m there to help.  One of the questions that most often kept coming up was one that I’m frequently asked in many contexts:  Why aren’t women better at supporting one another?

This led to a lively discussion that allowed me to articulate my views on this subject better than I have been able to in the past.  What I have to say goes against the grain for many, but I want to share it with you.

First, I think women are often terrific at supporting one another.  Not always, and not all women, but in general this seems to be one of our great strengths.  Much (though not all) of the real help I’ve had in my work has come from women, who tend to be very responsible about following through on their promises and generous in sharing their resources.  And almost all of the real help I’ve had in my personal life has come from women, who listen, ask questions, think seriously, and are openhearted with their wisdom.

Yes, I’ve been burned a few times, put my trust in a few women who did not earn it.  And I’ve certainly heard horror stories from women in the workplace who have been undermined or blindsided by other women.  But is it really only women who have undermined them or failed to give them support?  Or is it that they notice it more when women don’t come through?  Perhaps we expect women to support us in ways that we don’t expect men to do, and then feel betrayed when these hopes are disappointed.

I believe this is what happens in many cases.  And I’m starting to think that this whole women-don’t-support-other-women conversation is just another way for women to bash themselves.  I’ve seen men who are terrible at supporting other men, who stab supposed friends in the back and gossip cruelly about co-workers, but I have never gone to a conference or other gathering and listened to men agonizing about why men aren’t better at supporting other men!  The notion is almost ludicrous.

I don’t think this is because men are better at being supportive, but rather because it’s not an issue for them–– they don’t expect it, and so don’t focus their concern on other men they don’t find supportive.  They just think, “he’s a jerk,” and move on.  They certainly don’t use it as an occasion to question the goodness of men in general.

But then, men aren’t usually that interested in talking about what is wrong with men, whereas women often have a strong appetite for this kind of negative self evaluation.  As I often mention in my keynotes, there’s a big market for books on what is wrong with women–– women who love too much, love the wrong people at the wrong time–– whatever.  You can find a whole wall of such books in most bookstores because women provide a market for them.  By contrast, you won’t find even a shelf of books about what is wrong with men­­ because men have no interest in the topic.

I’ve spent most of my career trying to help women focus on what they have to contribute rather than how they need to change.  I think this is the answer to the conversation now taking place about women and support.  Women need to stop accepting the cliché that they are uniquely bad about supporting one another.  It might be more helpful if we instead recognized that the underlying problem may be expecting too much from other women, requiring them to be perfect human beings and then feeling disappointed when they don’t prove to be so.

What do you think?

Filed under: Gender Communications, Uncategorized, Women in the Workplace, Womens Leadership

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Sally’s Work

"The feedback from participants was overwhelming -- Sally packed a wallop with her insights."

—Chris St.Clare, Partner & Women's Advisory Board, KPMG

"Sally strikes a raw nerve on the most pressing topic of the day. Full of practical solutions and great ideas."

—Alicia Whitaker, MD Global HR, CreditSuisse

"Sally is provocative yet practical in offering proven strategies for leveraging the power of in the global marketplace."

—Bill Mills, VP, Talent Management, United Way of America

"Great takeaways and plenty of aha's."

—J. Michael Keeling, President, ESOP Association

"Powerful and engaging."

—Mary Howell, EVP, Textron Corp.

"Sally Helgesen is a brilliant thinker who can turn her great ideas into practical advice. No one can provide greater insight for women on seeking to be leaders or for organizations trying to develop talented women."

—Marshall Goldsmith, named by The Wall Street Journal as one of the top 10 executive coaches in the world and by Business Week, as one of the top 50 business thinkers of all time.

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